Lead Recovery Resource Navigator
Status: FTE (40 hours/week)
Pay: 49K – 54K/per year commensurate with experience
Expiration date: November 15, 2022
contact information: Nelda Engstrom Program.Director@McKenzieValleyLTRG.org
About Us
The McKenzie Valley Long Term Recovery Group (MVLTRG) works to recognize needs, find resources, and help individuals and families recover from the 2020 Holiday Farm Fire. The ideal candidate lives in or near the disaster-affected area in Lane County, OR, and will be available for in-person meetings working in our offices in Springfield, OR as well as with clients in the McKenzie Valley. Work from home (WFH) hours will be permitted.
The MVLTRG was founded in 2021. We are a growing non-profit with an executive director, program director, Senior program coordinator and a dedicated working Board of community members who share a passion and commitment to helping wildfire survivors rebuild their lives in wake of the fire.
About the Position
RECOVERY CASE MANAGEMENT is one of the critical functions in long-term recovery. It is a time-limited process by which a skilled helper (Recovery Case Manager) partners with a disaster-affected individual or family (Client) to plan for and achieve realistic goals for recovery following a disaster. This comprehensive and holistic Recovery Case Management approach to recovery extends beyond providing relief, providing a service or resource, or meeting urgent needs.
This position plays a unique role in the recovery of individuals and families. They serve as a client’s primary point of contact to access and coordinate services on behalf of clients. Recovery Case Managers assist the client with assessing and verifying complex recovery needs, and in planning and coordinating necessary services and available resources to re-establish normalcy. Recovery Case Managers rely on each client to play an active or lead role in his or her own recovery.
Primary Duties
● Providing a wide variety of disaster recovery client services, including disaster relief, assessments, supportive services, information and referral, financial assistance, advocacy, and the development of long-term disaster recovery plans.
● Supervises Recovery Case Manager, reports to Program Director
● Establish a communication plan with survivors. Communication can be conducted via phone, email, in person (i.e. office, home, community agency, or other determined location that works for all parties), texting, or mail. Meet with survivors regularly, either virtually or in person. Coaches families and/or individuals by jointly developing goals, connecting with resources, that support a path to independence and self-sufficiency.
● Identify and discuss difficult socio-economic issues with families such as dysfunctional parenting, drug and alcohol use, medical conditions including disabilities (physical, learning, cognitive, mental and addictions), mental health concerns, criminal justice difficulties, domestic violence, child abuse/neglect, school attendance for children (truancy), child care arrangements, housing, transportation, or other issues that the family may be struggling with. Engage with providers within the community or with other support people who may be working with the individual or family.
● Provide disaster recovery information. Determine eligibility for both government and private programs; assist in the completion of necessary applications and or make appropriate referrals.
● Negotiate alternative resources available and support services needed to support families. Issue payments by appropriate method to ensure the needs are met timely.
● Maintaining case files in accordance with case management systems. Entering data and reporting program statistical and outcome data.
● Maintains confidentiality and privacy of clients.
● Advocating for and empowering individuals and their families.
● Builds trusting relationships
Community Partnership Development and Relationships
● Coordinate services and collaborate with appropriate agencies based on the identified needs of the survivor and family. Coordinate case staffing that might include community partners.
● Participate in meetings with local organizations working in disaster recovery; Present information on recovery case management. May work in teams to make collaborative decisions regarding case management and recovery processes.
● Creating, facilitating or collaborating in the development of workshops for participants.
● Models professionalism through all interactions at all times and promotes the agency mission.
● Other duties as assigned
Working Conditions
This position works a professional 5-day workweek. As necessary, early morning, evening and/or weekend work may be required. Routine travel to attend meetings and meet with clients can be expected. May be required to be available for 24-hour-a-day/7-day-per-week “on call” activities.
Benefits
Enjoy a full package of benefits including health, dental and vision coverage, holiday and personal time, matching retirement contributions through the employment of record, available through our fiscal sponsor Cascade Pacific Resource Conservation + Development (https://cascadepacific.org/).
Preferred Requirements:
Bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR
A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
An Associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR
Background in organizational development, organizational planning, project management, emergency preparedness planning, or principles and practices of management.
Must have a valid driver’s license, access to vehicle, and ability to obtain automobile insurance.
Must have satisfactory results from criminal, civil, motor vehicle, and Dept of Labor eligibility background checks.
NOTE: A photocopy of your transcripts must be attached to your application materials if using college courses/degree to meet the minimum qualifications.
Individuals with bilingual language skills are encouraged to apply but is not a requirement for this position. Bilingual differential pay is contingent upon passing test(s) evaluating your proficiency in a language other than English.
Preferred Skills:
● Experience working with groups and fostering effective team interaction.
● Good written and oral communications skills.
● Effective management and interpersonal skills.
● Strong understanding of the community-based organizations and businesses in the area.
● Demonstrated judgment and discretion in dealing with confidential matters.
● Ability to work well in a team setting, as well as independently; must be flexible and adapt well to different dynamics in a fast-paced work environment.
● Compassionate and able to relate to different clients with various needs
● Motivational to encourage clients to follow through with recovery plans
● Critical thinking and problem solving to determine the best recovery plan for each client
● Strong organizational skills to manage several cases at once
● Ability to work effectively with standard Microsoft Office programs and Google Workspace
● Ability to learn Database applications
Send your resume to: program.director@mckenzievalleyltrg.org